Theoretical Foundation: Leading People – Developing People
Objective:
Build the capability of participants to conduct effective competency-based interview with confidence via a standard approach, process and skills as well as the necessary communication skills.
Target Audience: Junior to mid-level managers, HR/TA/OD Professionals
Learning Format and Methodology:
*Video Case
*Lecturing with interaction
*Role Play
*Group Discussion
Length: 1 day
Outline:
1. Purpose of Interview
2. Structured Competency Interview
-Differences with Traditional Interview
-Characters, Pros and Cons of Structured Competency Interview
-Key points of Structured Competency Interview
-How to prepare interview questions linking with specific competencies
3. The Art and Science of Interview Questioning
-Introduction of Structured Questioning
-Oral and Verbal Communication Skills
4. Role Play - Questioning Exercises
-Role play in turn
-Starting from competency selection and relevant questions design…
-Practice / Giving feedback/ Consulting by turns
-Debriefing